Controlled Slough pilot

Quickola Business Terms

Version: business-pilot-2026-07-22

1. Business service

Quickola coordinates managed cleaning for organisations and professionally managed properties. Account access does not guarantee coverage or acceptance of every request.

2. Requests and confirmation

A submitted date or time remains a request until Quickola confirms availability. The confirmed service order records the property, service, schedule, price and relevant requirements.

3. Prices

Portal estimates use the saved property information and selected requirements. Exceptional work may require review. Any different final price must be communicated before the work proceeds.

4. Access and safe working

The customer must provide accurate site, access, parking and hazard information and ensure safe, timely access for the agreed service.

5. Changes and cancellations

Cancellation eligibility, notice periods and any applicable charges are stated in the confirmed service order or separately agreed account terms. Quickola will not apply an unpublished portal charge.

6. Service concerns

Customers should contact Quickola promptly about a service concern and provide relevant booking information so it can be reviewed.

7. Data protection

Account, property, access and booking information is handled under the Quickola Privacy Policy and used to coordinate the requested service.

8. Larger accounts

A separately agreed service schedule, data-processing agreement or service-level agreement may supplement these terms for larger accounts.